Policies

Anti-Ableism Policy

The purpose of this policy is to recognize and affirm ARCH’s commitment to a pro-active approach in providing an inclusive space and inclusive services for people with disabilities. Through ARCH’s commitment to anti-ableism, ARCH recognizes that individuals with disabilities can offer the best information about their disability-related needs, if any.

ARCH recognizes that diversity is a source of social, cultural and economic enrichment and strength, and wishes to provide a climate of understanding and mutual respect for the dignity and worth of each individual.

This Policy complements existing ARCH policies and commits ARCH to addressing communications, policies and practices in the workplace and in the delivery of services that are based on differential attitudes toward persons who identify as having disabilities.

To access this policy, visit the ARCH Disability Law Centre Anti-Ableism Policy webpage

Accessibility Standard for Customer Service: Providing Services to Persons with Disabilities

ARCH has created a factsheet with information on how we provide accessible services to persons with disabilities. This factsheet includes information about our mission, values, principles and commitments. It also shares information on the different ways in which ARCH provides services, use of service animals and support persons as well as how to give feedback or ask questions. To access this factsheet visit: Accessibility Standard for Customer Service Factsheet